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Privacy Policy

Last updated: June 2, 2026

1. Introduction

Naqqa Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://naqqasoftware.co.uk or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Message content

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visit

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process your requests for quotes or consultations
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website performance
  • Provide targeted advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Third-Party Services

We may use third-party service providers to help us operate our website and deliver our services, including:

  • Google Analytics: To analyze website traffic and user behavior
  • Email service providers: To send communications
  • Hosting providers: To host our website and data

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your consent: When you explicitly agree to share your information
  • Service providers: With trusted third parties who assist us in operating our business
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Right to access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to certain data processing activities
  • Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at office@naqqasoftware.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Moldova and Romania. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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