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Terms of Use

Last updated: June 2, 2026

1. Agreement to Terms

By accessing or using the website https://naqqasoftware.co.uk (the "Website") and the services provided by Naqqa Software ("we," "our," or "us"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Website or services.

2. Description of Services

Naqqa Software provides software development and IT outsourcing services, including but not limited to:

  • Custom software development
  • Web and mobile application development
  • IT staff augmentation and dedicated teams
  • AI-powered development solutions
  • Technical consulting services

3. Use of Website

3.1 Permitted Use

You may use the Website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on our intellectual property rights or those of others
  • Transmit any harmful code, viruses, or malware
  • Attempt to gain unauthorized access to our systems
  • Use automated systems (bots, scrapers) without permission
  • Impersonate any person or entity
  • Engage in any activity that disrupts or interferes with the Website

3.2 Account Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, software, and design, is the property of Naqqa Software or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written permission.

5. Client Projects and Deliverables

5.1 Service Agreements

Specific terms for software development projects will be outlined in separate service agreements or statements of work. These Terms of Use govern general use of the Website; project-specific terms will be detailed in individual contracts.

5.2 Intellectual Property in Projects

Ownership of intellectual property created during client projects will be specified in the relevant service agreement. Unless otherwise stated:

  • Client-specific deliverables typically transfer to the client upon full payment
  • We retain ownership of pre-existing tools, frameworks, and methodologies
  • We may use generic project experience for portfolio purposes (with client approval)

6. Payment Terms

Payment terms for services will be specified in individual contracts or invoices. Generally:

  • Invoices are due within 30 days unless otherwise agreed
  • Late payments may incur interest charges
  • We reserve the right to suspend services for non-payment
  • Refund policies vary by service and will be outlined in your agreement

7. Confidentiality

We respect the confidentiality of information shared by our clients. Both parties agree to:

  • Keep confidential information private and secure
  • Use confidential information only for the intended purpose
  • Not disclose confidential information to third parties without consent
  • Return or destroy confidential information upon request

Confidentiality obligations will be detailed further in Non-Disclosure Agreements (NDAs) or service contracts.

8. Warranties and Disclaimers

8.1 Service Warranties

We strive to provide high-quality services but make no guarantees regarding:

  • Uninterrupted or error-free service delivery
  • Specific outcomes or results
  • Compatibility with all systems or platforms

8.2 Website Disclaimer

The Website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

  • The Website will be available at all times
  • Information on the Website is accurate or complete
  • Defects will be corrected

9. Limitation of Liability

To the maximum extent permitted by law, Naqqa Software shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from use or inability to use the Website or services

Our total liability for any claim arising from these Terms or our services shall not exceed the amount paid by you for the specific service in question.

10. Indemnification

You agree to indemnify and hold harmless Naqqa Software, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your violation of these Terms of Use
  • Your use of the Website or services
  • Your violation of any third-party rights

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. Accessing third-party links is at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, for:

  • Violation of these Terms of Use
  • Fraudulent or illegal activity
  • Any reason we deem necessary to protect our business or users

Upon termination, your right to use the Website immediately ceases.

13. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of the Republic of Moldova. Any disputes arising from these Terms or your use of the Website shall be resolved through:

  • Good faith negotiation between the parties
  • Mediation, if negotiation fails
  • Arbitration or litigation in the courts of Moldova, as a last resort

For clients in the European Union, you may also have the right to bring disputes before the courts in your country of residence.

14. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Naqqa Software regarding use of the Website and services.

17. Contact Us

If you have any questions about these Terms of Use, please contact us:

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